One month later NOTHING !!!! !!!!!! Poor Service Delivery ..Pathetic Team Lead follow through !!!!! Managers SUC**! AI* Work Loss due to Telkom !!!!!!!!!

Item: Telkom
Rating: 1
Author: Crystal S

I refer to the above case and I have still not recieved any call or notification other than a generic email I have not worked for a month - who will pay my salary and bills because of Telkoms technical errors Who is responsible for paying my bill this month??? I need an answer or will this only be resolved when taken publically !!! I will await someone to call me Thanks Crystal ********** 178

Helpful (0)

Replies (2)

Telkom's replyOfficial

05 May 2017, 08:00

Good Morning Crystal ,

We sincerely apologize for the delay and inconvenience caused.

Please note that our Network Team are still investigating your poor speed, feedback will follow.

Regards,

Busi

Telkom Social Media Team

Telkom's reply05 May 2017, 08:00

Official

Good Morning Crystal ,

We sincerely apologize for the delay and inconvenience caused.

Please note that our Network Team are still investigating your poor speed, feedback will follow.

Regards,

Busi

Telkom Social Media Team

Crystal S's updateReviewer Update

05 May 2017, 10:07

I am so sick of these generic apologetic emails which has impacted on me and not Telkom as a business. I want a solution and resolution not an email advising me on what I already know and have been told

Can someone please contact me and advise me when will the antenna be installed as it is now a week and no follow up feedback on technican visit !

I am sure an antenna isnt that difficult to install to ensure someones job is saved and life is well

Please call me

thanks

Crystal

********** 178

Crystal S's update05 May 2017, 10:07

Reviewer Update