One month later , and still no FEEDBACK

<p>I am so sick of Telkom and the terrible service, <br /> logged a fault one month ago, and up to date nothing has been done.</p> <p>I am tired of calling the call center, agents are too quick to give u reference numbers or cut the call , tell you faults have been logged and faults have been escalated, technicians advising they came over to your place but did no such thing , managers promise to call back with feedback , never happens and every time you call back and ask to speak to the manager you spoke to before , they say they can’t do that and have to start explaining everything again , tired of hearing waiting for technicians and that they are busy.</p> <p>Every time you send a message on the social media platforms privately, you get the same generic response, with no actual solid feedback.</p> <p>One month later and still no feedback, I have to been constantly hounding them for follow ups.</p> <p>This is utterly disappointing.</p> <p>Reference for this is : 444CNK051116</p>