One month later, 4 tickets still no resolution.

<p>The entire month of October I have not had 100% usuable ADSL. I have now opened 4 tickets all of which have been closed without resolution.</p> <p>I do not know how else to explain the issue. My 10mb adsl line becomes almost unusable in the evenings, every evening!</p> <p>I have spoken to your support technicians all of whom tell me they can see an issue on the line with exchange.</p> <p>Why is nothing being done, why do my tickets just get closed.</p> <p> </p> <p>Please let me know if I am being unreasonable here asking for a service for which I pay. </p> <p> </p>