RP
Rushi P
1 reviews | Active since May 2015
26 May 2015, 09:15
One month is too little to wait ! Wait bit Longer
Phone lines went dead on 24 April 2015 and complain was lodged on April 25 2015. Due to weekend they could not do anything. Come next week, technicians are on their way, they have fixed the issue and lines should be up and running by latest tomorrow they said. Every time we phone them, new stories come up. We could have wrote a beautiful drama/fiction novel base on their replies. <br> Want to hear the latest story? They are out of stock with cables. They waiting for CABLES to arrive. This has been their answer for last two weeks. <br> I don't really understand what they meant when they said \problem is solved and lines should be up and running by latest tomorrow morning". <br> Yes"
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Replies (1)Telkom's replyOfficial
26 May 2015, 11:51Hello imrushi15,
Thank you for making contact with us.
Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113393.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113393.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply26 May 2015, 11:51
Official
Hello imrushi15,
Thank you for making contact with us.
Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113393.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113393.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
