One month and counting with no Telkom LTE
<p>Telkom advertises full uncapped LTE service in Hout Bay. But we get 0 signal. Their technician even confirmed that despite what the coverage map says, it is roaming on MTN. </p> <p> </p> <p>We we have paid over R5000 this month for 3G data - enough to pay for the service we bought for most of the year. </p> <p> </p> <p>The issue ***9 was reported a month ago tomorrow and I still have no feedback from Telkom about whether the issue will be resolved or not. </p> <p> </p> <p>Must I cancel the service and get another? Will it be fixed? Will I be refunded all the 3G I have bought?</p>
HI warwick-bruce-chapman
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
HI warwick-bruce-chapman
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
