one month and 2 weeks later still nothing

<p>2 weeks ago I wrote to this site about how telkom mobile suspended my lines after I made payment, Nudebt has emailed me yo let me know that the payment reflect on their side and my account was closed with them as telkom has been sent the info and it will reflect within 72hrs, and yes you guessed right the payment still cannot be seen by telkom, 3 weeks ago a casebwas logged I was told it will be resolved within 72 working hrs and now I have been hardlocked, I am not even able to receive calls or texts this is disgusting service the customer services never knows wht you talking about so pathetic how no one can resolve a simple issue I made payment but cannot use the services I have logged a complaint with the consumer protection who will now try to resolve this and then today they try to take R1650 again for no reason now I have bank charges and they weren't even supposed to debit at all so pathetic *********** staff I will never recommend telkom to anyone its the worst provider </p>