ONE IN A MIL

I have been for 3 months trying to cancel my mobile contract that came to an end on the 2nd and we all know what it is like to deal with Telkom, well, I had a privilege of dealing with a GEM, Sandile Ndaba (who happened to help me even before with amazing attitude). Not only did Sandile call me back but he listened to what I had to say and promised to escalate the matter to cancellations, the very next day, cancellations finally called me to cancel the contract and as if that was not enough, this morning Sandile made it his business to call and check if anyone did call me as promised, he then offered to also log a dispute for my last bill as they had already billed me. I just wish all the other employees had just a little of what this amazing guy has, Telkom would be a well oiled machine. Please recognise this amazing guy and if possible, move him from his current position to one where he will be training his co-workers on what it is it be in customer service. You need more people like him.<br> <br> Thanks Sandile, keep shining, you know why you are there in the first place and never change, instead, become better and you will be blessed.