1 reviews | Active since Oct 2013
one big confused organization
<p>i dont know how many companys iv complained about on hellopeter but telkom is always on top of the list its like each time i contact telkom i need to have my laptop on standbye to post on hellopeter after the call cause i jist no im going to be given the run around iv spoken to people from the credit department spoken to people from billings and team leaders in the past 4 ,to 5 weeks and just when you think the problem is resolved telkom never fails to diliver bad service i dont no how many times iv posted on hellopeter on my telkom account then last week i get a call from telkom to tell me that they also not sure what the problem is i take my time again explaning something iv been explaning since december 2016 the lady then says u have an outstanding amount of R595 or somewere around that figure then i ask her as soon as payment is made will my account be reconnected with confidence she says yes i ask her what about this policy of urs that money first needs to reflect and what what she says we are able to overide that i then go and pay R650 now im being told i need to wait again im sure what ever conversation i had with telkom wasnt recorded cause its easy for them to pic up calls were they can panelize u but not so easy when they flopping systems offline for a year never get any statments and till this day suffering for telkoms problems team leaders for ever in meetings and never call back customers upon request i can only imagine how many more people are suffering like i am with telkom cause u never fail to disapoint</p>
