RD
Riaan D
1 reviews | Active since Jun 2011
02 Apr 2015, 11:55
Once Off Fees that are Recurring
I have received my invoice for the month of April 2015 and see that i have a migration penalty (once off) fee applicable, this is ongoing since January 2015 though and no one can explain why the invoice says \once-off"yet it is recurring? Also"
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Telkom's replyOfficial
02 Apr 2015, 18:38Hello TotallyUps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101019.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101019.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply02 Apr 2015, 18:38
Official
Hello TotallyUps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101019.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101019.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team