1 reviews | Active since Jul 2016
Once again useless service
<p>Once Telkom are quick to contact me once I post on this forum and then they again get promise that everything will be sorted out with 24 /48 hrs it is now 5 days later and still not even an update , how a company can run with this level of blatant incompetancy is beyond me, is this what we accept as the way things are, would hate to know how much money they have in essence ****** from there clients over the years, is it ***** I would like to know</p>
Hello Midge778
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Midge778
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Thank you for the reply, bit to be honest with you I have no confidence that anything will happen, you will send querie to this person who will have to send it to that person and none of themseemtolnow what's going on because and this I find totally insane you cannot contact the cancellation department by phone, only by mail which they clearly just ignore , so I will be consulting a lawyer on Monday because this cannot go on anymore it's pure theft and nothing else , if my account was in arrears it would be cut off immediately but somehow it becomes the hardest thing in the world to do once it's a cancellation, absolutely pathetic
Thank you for the reply, bit to be honest with you I have no confidence that anything will happen, you will send querie to this person who will have to send it to that person and none of themseemtolnow what's going on because and this I find totally insane you cannot contact the cancellation department by phone, only by mail which they clearly just ignore , so I will be consulting a lawyer on Monday because this cannot go on anymore it's pure theft and nothing else , if my account was in arrears it would be cut off immediately but somehow it becomes the hardest thing in the world to do once it's a cancellation, absolutely pathetic
And please supply me a letter by close of business Monday giving authorization for me put a stop to my debt order as the bank will not stop the order without approval from Telkom .
And please supply me a letter by close of business Monday giving authorization for me put a stop to my debt order as the bank will not stop the order without approval from Telkom .
I still not heard anything this is getting ridiculous
I still not heard anything this is getting ridiculous