ONCE AGAIN TELKOM NEVER DISAPPOINTS!!

Once again Telkom always disappoints!!

My parents who are over 70 years old and rely solely on the Telkom home line system for communication and have been without a phone for 3 weeks!

I am aware that Telkom is having an upgrade however to give my parents a new high tech phone which they cannot understand and without support is DISGUSTING!

It has been 3 weeks and after numerous calls, Telkom does not assist them in activating the SIM for their new land line.

To top it all off I get a FAT BILL for R171 today to pay to them for a NON EXISTENT SERVICE!

IF TELKOM WISHES TO “UPGRADE” A SERVICE, THE POINT IS NOT TO CAUSE INCONVENIENCE AND COST TO ITS CLIENTS!!!

TELKOM SHOULD BE ABLE TO BE EFFICIENT ENOUGH TO MAKE THE PROCESS SMOOTH AND SIMPLE.

GET YOUR ACT TOGETHER AND STOP STRESSING OUT ELDERLY CUSTOMERS WHO ONLY SOURCE OF COMMUNICATION IS THERE LANDLINE.

ITS HORRIBLE, I DEMAND A REFUND FOR THIS PATHETIC SERVICE.