AS
Adarsh S

1 reviews | Active since Jun 2013

03 Aug 2015, 17:37

Once Again Telkom Incorrectly Bills Me

I am really getting sick and tired of Telkom and their inefficiency.<br> <br> With regards to my previous posts about Telkom, I have now received a bill with a charge called 'Termination Penalty' of R 5 025.00 . This is besides the fact that Telkom handed me over to NUDEBT for an amount of R1700* approx. that I do not even know of as my account is completely up to date.<br> <br> It seems like every month there is going to be an issue with Telkom, I appeal with whoever reads this. Be prepared to go through this with Telkom.<br> <br> My best advice is: find another network that knows what they're doing because from my experience, moving to Telkom was a huge mistake and dealing with Musgrave Centre was an even bigger one.<br> <br> It's companies like Telkom that do not execute what they claim to stand for and poor client's like myself get locked in with this **** for 24 months.<br> <br> This post is in line with reference number: ***0<br>

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Replies (1)
Telkom
Telkom's reply03 Aug 2015, 20:02
Official
Hello adarshsingh4,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM131154.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team