Once again, Telkom have no idea

<p>This is basically the only company I have ever downrated or complained against on HelloPeter. Its unfortunate that there is no other fixed line providor in South Africa, because we are at their mercy and they treat their customers like idiots. I have had to report a fault on my line that has been reoccuring for the last 6 months. Since I reported the fault on 08 Jan this year, I have now been told that my router is faulty (tested with another router, and the router at a friends house and all fine), and also that I am now too far from my exchange, and the fault was incorrectly closed (AGAIN). Nothing has changed over the years I have had this line, and neither my house, nor the exchange has decided to move themselves so the distance should not be a problem (I was able to utilize a 6mb sync speed for a few months last year). This is once again, a lazy technician with bad training, coming to the property and just writing down the one thing that Telkom cares about. Uneccessary call out so they can get more money out of their clients. Please can someone from Telkom, that knows how to turn on a computer by themselves please contact me to sort this bull**** out again. For the 10th time. Again........!!!!!!!!</p>