Once again Telkom fails to deliver

On the 6th of January I app**** for ADSL line installation at my new home. After 3 weeks of patiently awaiting an SMS, I received confirmation that my line will be installed on the 25th of January. On the 23rd, I received another SMS informing me that the installation was postponed until 10 February. <br> <br> I was extremely disappointed, but waited patiently again for the 10th of February. Leading up to the 10th of February, I received an SMS to ask if I was available on the 10th for my line installation. I rep**** with an excited \Yes\". Finally, things were falling into place.<br> <br> Today (9 February, a day before the installation), I receive another SMS to inform me the installation date was moved AGAIN. I phoned 10210 and visited the Telkom store. Line faults were aparrently the reason Telkom was postponing every time. <br> <br> This type of service and communication is unacceptable for a company like Telkom. I have been waiting for more than a month, but Telkom just keeps postponing."