JP
Jaun P

1 reviews | Active since Mar 2010

02 Oct 2015, 11:36

ONCE AGAIN TELKOM DOESNT SURPRISE ME

Once again Telkom didnt stop to amaze me, latest now is that they are trying to ***** from me. I cancelled my lines in AUGUST already and received my final bill. Then i asked Telkom about 6 times if my bill will now only be the R399 for my Wifi Router, and to no suprise i GOT NO RESPONSE. Now i am being charged my R399 for the wi fi which i am happy to pay but also R399 for the one cancelled line October fees?!?!?!? For a line i havent used since AUGUST? Are you kidding me??? You only debited the one amount????<br> <br> And apparently no one can assist me as no one in your so called service centre can see the bill really Telkom I am beyond fed up with this must i go and cancel my debit order BECAUSE I WILL NOT PAY FOR THE ONE LINE I HAVE NOT USED IT YOU CANNOT ***** FROM ME<br> <br> Your so called staff in your stores and ur sevice centre and management are all just as useless.<br> <br> The bill was R6235.63 (debited) and R5437.13 i shouldve known me and Hellkom are going to have problems when only the R6k was debited BECAUSE YOUR USELESS <br> <br> Im just over this i had enough of your *** service will the R399 be credired or what? What a lousy reply that i must wait and call in 5 days? Really?

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 13:21
Official
Hello jaundupre,

We apologise for the inconvenience caused.

Please be assured that your query is being attended to and feedback will follow.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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