Once again, Pathetic service

Following message sent to ***037: Dear Customer, Fault 536CRK110415 has been created for Service ID ***946. Telkom will endeavour to resolve this problem within 15 days. Apologies for the inconvenience. <br> <br> 15 Days Seriously, I earn my income from using the internet? What do I tell my customers?<br> <br> For 2 years I have been battling with this line. But wait, I have to pay for a full month OR YOU CUT MY LINE???<br> <br> I have one consolation though, Karma ......