1 reviews | Active since May 2015
Once again a Telkom complaint
<p>Once again I'm here on Hello Peter to complain about Telkom as this seems the only way to get service from them. 4 months ago I cancelled my Telkom Mobile, and so far I've been in the store 3 times filling in forms and complaining about the fact that it's still not cancelled and that I want a refund for the months it should have been cancelled, each time getting no result at all. So now after my account got debited again I'm on here asking once again to please cancel my Telkom Mobile and refund me for the 4 months which amounts to R1 196. </p>
Good day Christo,
Your query has been sent to our Retentions team for assistance, feedback will follow.
We apologize for the delay.
Regards,
Busi
Telkom Social Media Team
***
Good day Christo,
Your query has been sent to our Retentions team for assistance, feedback will follow.
We apologize for the delay.
Regards,
Busi
Telkom Social Media Team
***
Good day, I am still waiting on my refund of R1196 for the four months I was charged after requesting my contract to be cancelled. I was contacted on the 5th of January to confirm that my account has now been cancelled and that I will be contacted regarding the refund. It's now a week later and I haven't heard anything yet. I would like to have this resolved asap please. Reference number I was given is ********** 1.
Good day, I am still waiting on my refund of R1196 for the four months I was charged after requesting my contract to be cancelled. I was contacted on the 5th of January to confirm that my account has now been cancelled and that I will be contacted regarding the refund. It's now a week later and I haven't heard anything yet. I would like to have this resolved asap please. Reference number I was given is ********** 1.
Still waiting on a reply...
Still waiting on a reply...