RT
Ryan Ter_Morshuizen

1 reviews | Active since Aug 2012

16 Apr 2015, 17:47

On street promoters

I had two promoters come to my house today to try and sell me a fibre optic line. They were nice and friendly, and knew their product, but I'm not going to trust someone off the street with all my personal details. I was interested in the promotion, but they refused to let me hand in the forms at a Telkom branch, and told me it's going to cost much more if I apply in store. <br> <br> For all I know it could have been two people who stole Telkom jerseys and tried to use it to get my details. If you're going to run a promotion like this, at least give the customer the chance to take the forms in to a branch so they can feel safe.<br>

0
Replies (1)
Telkom
Telkom's reply16 Apr 2015, 20:04
Official
Hello RT01,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104362.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team