***** ON MY ACCOUNT CLOSED WITHOUT A call nor assistance nor PROOF

I AM SO irritated and frustrated WITH TELKOM, their service is the worst and unbelievably ridiculous. Had a contract with Telkom for the past few years and from March have been having issues, due to receiving a call from Telkom sales on Telkom Monate sim, I requested an uncapped Data sim with a Router but was issued a 10 or 15gb sim and ON which when I wanted to use it after 3 days it being delivered, I couldn't Connect. No internet network. I was then told numerous times when calling 081180 & 10210 (those ridiculous Agents) to reset the router or put the Sim on the phone to check if it was connect. After 3 days was told to go to the nearest telkom Shop in East rand MALL where finally I was advise that the Sim isn't for uncapped data but for 10 or 15 GB and it shows on the system I have used it and have to pay +R800 since I was owing it (I received the SIM on 17 Mar and tried using the SIM weekend (19 till 21ST Mar) and was also informed that my other number (Contract no) was cancelled from contract to Prepaid. AS ****ed as I was, I Cancelled the 15GB contract and paid the +R800. and told them I don't want anything with 15GB and DONT WANT UNCAPPED FROM THEM. End March to be exact on 25th March, I received SMS's for confirmation that contracts for *** & *** Cancellation was successfully ref(***9 & ***7) has been Closed. NOW I am a Prepaid customer, Mind you I never cancelled my original contract (Which I was paying R100, but since I was angry with their ridiculous service and incompetency, It was fine. Then CAME 1ST Sep 23, received an invoice that I wasn't billed with R449 for ACCOUNT *** I Called them on 081180 and the agent I spoke to said they will call me as that's my Account and I need to pay cs I have uncapped on Sim no ***, I disputed that immediately as she advise I took the contract on the 15 of July 23, which I didn't. Waited for the call till i called again on the 12 & 13 and only on the 13th Sep I was told to go the nearby Brunch to request proof of contract and recording as on line they can see the contract and should do affidavit to dispute *****, that was done and Today I received an SMS's, mind you NO One called nor responded to my emails (Sent to Khongelano Ngobeni @***) and now when I called regarding a closed case ***7, was told they have an ID and Signed proof of delivery, *** guys do this company or subscriber understand the frustrations of being listed as a bad payer when you are trying to sort out your life and other S... that's happening? and when you call them their unprofessionalism??? and the will put you on hold and Cut you Call. I AM TIRED OF CALLING and requesting for Proof to see who is behind and get to the bottom of this so they think I will pay again???? I Need some one to give me feedback ASAP and please close everything under My Name Even the Current prepaid, close it if this is not resolved .