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Mmotjhwa T

1 reviews | Active since Apr 2022

08 Feb 2025, 16:25

ON LAST THURSDAY I WAS AT TELKOM CREASCENT MALL TO HEAR MY CASE NUMBER APPROVED OR NOT, WAITED AT QUEUE FOR 2HOURS WITHOUT BEEN HELPED, THEIR FRIENDS ASKING THEM THAT NETWORK IS STILL NOT THERE, THEY RESPOND TO PERSON FAR OUT OF LINE NOT REPORTING TO AS T

ON LAST THURSDAY I WAS AT TELKOM CREASCENT MALL TO HEAR MY CASE NUMBER APPROVED OR NOT, WAITED AT QUEUE FOR 2HOURS WITHOUT BEEN HELPED, THEIR FRIENDS ASKING THEM THAT NETWORK IS STILL NOT THERE, THEY RESPOND TO PERSON FAR OUT OF LINE NOT REPORTING TO AS TILL I GO AWAY WITHOUT HEARING ANYTHING. I CONTACTED TELKOM CUSTOMER SERVICE DEPARTMENT WITH NO OPTION TO TALKED WITH ADVISOR, ENDEAVORING FROM MANY DIFFERENT NUMBERS OF TELKOM ALL THINGS GO IN VAIN. THING THAT I WANTED ANSWER FROM THEM IS''MY CASE BEEN APPROVED FOR COMING DOWN FROM PACKAGE GETTING MONTHLY FOR DATA AND WANT TO BUY STARTER PACK BE USED BY DAUGHTER AT SCHOOL NEXT AS BEEN ONE PACKAGE, TILL THEN NO RESPONSE, MY DAUGHTER IS GOING TO DURBAN COMING WEEK. SERVICE OF TELKOM INSTEAD OF IMPROVING, IT GOES DOWN WARD. TOTALLY DISSATISFIED 😡😡😡😡😡😡😡😡😡😡

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