NB
Nicky B
1 reviews | Active since Feb 2012
26 May 2015, 12:15
On hold for over an hour
I have been trying to contact Telkom to cancel my landline but cannot get through to them. I have been on hold on three separate occasions for over 40 minutes. Unacceptable. If they are so busy surely they should employ more people?
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Replies (1)
Telkom's replyOfficial
26 May 2015, 13:36Hello madbell1,
We do apologise for the experience.
Please note that we will escalate this matter as urgent and assist further in this regard.
Your reference number: SM113421.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Please note that we will escalate this matter as urgent and assist further in this regard.
Your reference number: SM113421.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply26 May 2015, 13:36
Official
Hello madbell1,
We do apologise for the experience.
Please note that we will escalate this matter as urgent and assist further in this regard.
Your reference number: SM113421.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Please note that we will escalate this matter as urgent and assist further in this regard.
Your reference number: SM113421.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team