On hold for more than 2 hours to call centre

Had my DSL line installed 2 days ago by Telkom and they informed me via sms I will be billed from then even though it is impossible to get through to the Telkom call center (10210) to activate my service and obtain the necessary dsl password etc. Been on hold for 2 hours now and still now one is answering at the call center, earlier today I was on hold for more than an hour, someone picked up, told me to hold and after another 30 minutes I gave up. Yesterday I gave up after an hour...<br> Is anyone working at the call center? Trying to get through to Telkom makes a visit to the dreaded post office or home affairs seem like a holiday.<br> Please contact me on my cell. I do not expect to be paying for a service I cannot use. <br>