On hold for ages

Tried to call Telkom's cancellations line and I've been on hold for 20 mins. This is probably my 10th call. The recording says \Due to high call volumes there may be a long delay in answering your call"";15/07/13 16:27;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;92875;688686;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/13 15:07;15/07/13 13:12;Tow months passing and no one cares - ***;***;Everyone ;***;Hi Eskom in the Western Cape,<br> <br> My name is Juchien Peng and I have been trying to resolve a meter problem since 2 months ago (started in October 2014). I have spoken to numerous consultants / supervisors and whoever else but it simply seems like I cannot have my problem resolved. I have contacted the call centre again today and was told to contact Ameer *** but its not working. <br> <br> As per reference *** and I have a problem with my current metre. It has started to show and record more than average (you can do a average usage on your system if you like) and since October 2014, my average usage has gone up by 25 to 30% seeing me paying from R600-700 per month now to R1800 per month! I have requested to have the meter tested and ultimately replaced as instruction was sent by one of your supervisor. It is the most outrageous service I have ever received seeing my geyser goes on 4 hours a day and I do not use heater in winter for a single person. Please again, call me urgently instead of passing the buck on as it is going into a infinite circle... and no one attend my problem! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;203331;688500;15;2;0;1;0;0;2;NULL;NULL;NULL;15/07/13 15:11;15/07/13 13:17;Bad service and attitude;8,01E+12;Fortune;***;i called in the mug and bean restaurant today because i wanted to do a table reservation,the guy by the name of Fortune answered the call and he firstly **** to me by changing his name by calling himself Brian.I called in again and the lady answered the phone and asked the name of the person i spoke with,he gave me the Fortune name which is the correct one,he was swearing at me and use the F...word and tell me about the 10 year service at Mug and Bean,and don't care about what i;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;872449;719227;6;5;0;1;0;0;5;NULL;NULL;NULL;15/07/13 15:04;15/07/13 13:17;So Helpfull!;6,10E+12;Roxanne ;***;Went out of her way to solv my problem. Thnks for helping me so quickly :);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;865188;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/13 15:15;15/07/13 13:17;Not a great experience;8,11E+12;;***;I went to the Clicks in Gateway the other day and not only were the people incredibly unhelpful and rude but the store was really dirty;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;423406;887559;18;5;0;0;0;0;5;NULL;NULL;NULL;15/07/13 15:05;15/07/13 13:18;Selmac delivered my branded bottled water on time;;Eddie Sekoaila;;I would like to compliment the best service we received from Selmac (Pty) Ltd, we ordered branded bottled water on last minute on Thursday for a funeral on Saturday and they delivered on Friday morning and they beat all other supplier who knew on time. Selmac really offered us the best service ever, delivery was done by Eddie Sekoaila and they have the best customer service ever, they really treated us like valuable customers. If you need branded bottled water for any event (funeral, wedding or party) call Selmac (Pty) Ltd on *** or [URL Removed] and you will always get your water on time. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858286;781987;6;2;0;0;0;0;2;NULL;NULL;NULL;15/07/13 15:07;15/07/13 13:19;LATE PAYMENT AFTER APPROVAL;7,20E+12;***;***; I have app**** for a top up for a koan from Bridge Loans in June. It was approved but I am still awaiting the payment into my account. I need the money urgently. How can a loan's company advertise a product, but not deliver. Why approve so many people's loans, when you cannot keep to the equivalence of paying. Good paying customers were supposed to receive preferential treatment. I will not deal with Bridge Loans again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;621002;819987;10;2;0;0;0;0;2;NULL;NULL;NULL;15/07/21 22:20;15/07/21 20:27;Hidden costs for Sales Navigator on LInkedin;;;;I wanted to advertise on Linkedin and went to the Sales Navigator site. I advertised for a short time and did not know and was not told that there is a charge of R 991 per month. I have only now seen on my credit card that two amounts of R 991 have been taken from my card. This charge was not clearly stated and I received no value whatsoever from the Sales Navigator.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;639096;688384;13;2;0;0;0;0;2;NULL;NULL;NULL;15/06/22 12:37;15/07/13 13:27;VW Failed to give client road assistance in time;8,11E+12;;***;On the 19/06/2015 lost my Polo Vivo original key ,next day opted to seek assistance to my VW dealership at Bryanston. On my arrival at VW Bryanston i was informed by one of the receptionist that i`m late technicians has left the business premises as the store will be closed in few minutes. On that note I requested to be connected with 24/7 VW assist telepathically, I was told by the call center agent that I can not be assisted as my warranty has expired. My efforts to explain that I have bought extended warranty fell into deaf ears and forced to leave my car an attended for 48 hours. On the(22/06/2015) went back to the dealership to plead my case and i was sent to the Technician desk. I met another obstacle because I was requested to pay R850 for coding the spare key which I got when i bought the car,the technical told me that code for spare key gets De-activated if u don't use key for some time. Left the technician desk to seek help from the Sales man(Jerry) who sold me the car and the extended warranty, Jerry ask for my ID number and contacted Eqstra Accident Management WorkFlow for road assist but never showed up .They only managed to send me sms with Ref;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;454733;688432;13;5;0;0;0;0;5;NULL;NULL;NULL;15/07/13 15:25;15/07/13 13:27;What great service;***;Service Dept;***;I went to Audi Bruma to service my car and I must say that I haven't received such service in a while. <br> <br> Well done team...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;743138;816987;3;2;0;0;0;0;2;NULL;NULL;NULL;15/07/13 15:16;15/07/13 13:28;Product Rliabibility & Slow Response Warranty iss ;;;***;I have had 2 separate issues with my Lenovo notebook (which is still under warranty) in the past 3 months. The 1st was a battery failure and it took a few weeks to resolve / replace the battery after the machine was taken in. Following on from this issue the touch screen failed after only having the machine back for a week or two. I am now still waiting for my machine to be returned after 3 weeks of taking it in to the local channel support for the second time. In summary I have been without my machine for over a month out of the last 3 months. I use my machine for work purposes. Lenovo has also been refusing to replace the machine despite the significant delay in repairing on two separate occasions. <br> I will seriously reconsider buying another Lenovo machine in future, both from a reliability & warranty support perspective <br> <br> Regards Charl de Villiers ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;589288;850019;7;2;0;0;0;0;2;NULL;NULL;NULL;15/07/13 15:31;15/07/13 13:32;Poor Rooms and bad service ;;;;I made a booking in March for my husband and I to come watch our daughter at the SA drummie Champs. <br> Before we arrived I made sure and followed up to ensure we had a double bed in place. Email correspondence can be shown. <br> <br> On arrival - we had two single beds, were not in chalet 10 as told but chalet 14. We'd have to wait till the next day to get our beds pushed together. <br> <br> At the Chalet, we arrive to what can be described as a construction site. R720 a night and we can't sleep in? <br> We sit to relax and watch some TV on what can only be described as a relic borrowed from the museum. As we sit, we both fall to the floor as the sleeper couch, barely still together, broken and smelly drops us both to floor. Not great. <br> No worries there are other chairs, that they used in the medieval times to torture the bad. No we won't sit and watch TV. <br> <br> Then we decided to unpack to find the fridge is not working. <br> After a long night on a hard bed and an early morning thanks to construction , we alert your reception to the issues. No worries. \we will look at it\"". With optimism we leave for the day"