On 60 months contract instead of 36
Signed up for the 10 gig LTE internet bundle on 29-01-2014. <br> But the person who loaded the contract loaded it as a 60 months contract. A case has been logged in December if I remember correctly ***5 but the issue has not been resolved. I am getting emails and sms to say that I due for an<br> upgrade witch is obviously not the case. <br> <br> <br> <br> I would like this mistake to be fixed. And be on the correct term of 36 months. If this can not be done please cancel my contract and I will sign up for a new one.
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Telkom's replyOfficial
22 Feb 2016, 14:17Hello coenjnr,
This response serves as confirmation that your query has been received.
Your reference number : SM203750.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM203750.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply22 Feb 2016, 14:17
Official
Hello coenjnr,
This response serves as confirmation that your query has been received.
Your reference number : SM203750.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM203750.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.