1 reviews | Active since Aug 2011
OMG, Telkom's Social Media Response Team is just as bad!
<p>So after a long battle to get my Telkom Internet SIM card, the next step was to activate it. No-one at Telkom could help me and I reported it on this site, and got the following response:</p> <p>"Hi moepels</p> <p>Thank you for making contact with us and brining this to our attention.</p> <p>This response serves as confirmation that your query has been received. We will assist. May we please request to provide the ICCID number located on the SIM when possible. Please use the following e-mail address to relay the requested details: Email: ********** or alternatively reply to this private HP post. Please include the reference number below in the subject field.</p> <p>Interaction ***</p> <p>Regards<br />Keagan <br />Telkom Social Media Team"</p> <p> </p> <p>The information was duly emailed to the address provided on 24 May, and as expected, I had no response from them. The next step would probably be that "we did not receive the email" I have the MIME Headers that this email was successfully delivered.</p> <p> </p> <p>Shocking service!!!!!!!!!!!</p>
Hi moepels
Sorry for the delay. This matter will be escalated for urgency and our team will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Hi moepels
Sorry for the delay. This matter will be escalated for urgency and our team will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
