FN
Fikile N
1 reviews | Active since Feb 2017
03 Oct 2018, 18:08
Ombudsman is next step to resolving billing issues and unnecessary charges.
The amount I am charged through statements i received via sms do not correspond to what is debited in my account. I have queried this and instead of being help i am being charged an uunreasonable R202 penalty for the debit order dispute and this is for a contract that has been chancelled already. Call centre consultants do not have a clue. This is the last time i am writing on hellpeter, i am taking this issue to the Ombudsman.
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Replies (2)FN
Fikile N's updateReviewer Update
03 Oct 2018, 18:12This issue is dated from this ref: AI ********** .
All the charges i incurred after i have lodged the complaint
FN
Fikile N's update03 Oct 2018, 18:12
Reviewer Update
This issue is dated from this ref: AI ********** .
All the charges i incurred after i have lodged the complaint
FN
Fikile N's updateReviewer Update
01 Nov 2018, 10:02I have sent you 10 messages on Twitter and you failed to reply.
FN
Fikile N's update01 Nov 2018, 10:02
Reviewer Update
I have sent you 10 messages on Twitter and you failed to reply.