kK
kamal K

1 reviews | Active since Apr 2009

12 Apr 2016, 13:27

ombudsman here i come!!!

Hello<br> <br> I am becoming extremely frustrated and annoyed with the service that i am receiving from Telkom<br> I have on numerous occasions called the call centre to cancel my internet line and NOT MY PHONE LINE.<br> Telkom messed this up and cancelled my entire phone line<br> I havent had a phone now for 2 months<br> They sent someone to fix only for the person to tell me theres no space in the box for my line<br> How the hell is that possible when i did have a phone line before<br> <br> Furthermore now you guys send me a invoice for a service I HAVE NEVER USED OVER THE PAST 2 months!!!<br> I have had enough, Sort this **** out else i will be going straight to the ombudsman or a higher body!<br> <br> I am not paying a cent for anything!!!<br> <br> <br> Your reference number is: SM216355.<br>

0
Replies (1)
Telkom
Telkom's reply12 Apr 2016, 15:28
Official
Hello kamalkalian,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM216355

Regards
Luleka
Telkom Social Media Team