ML
Manuella L
1 reviews | Active since May 2012
05 Apr 2016, 11:33
OMBUDSMAN
So the last feedback I received on the 23rd March that my complaint has been received and will be investigated. Its been 9 working days with no feedback. I'm now taking SM216258 up with the Ombudsman.<br>
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Replies (1)
Telkom's replyOfficial
05 Apr 2016, 13:27Hello Lottering's,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply05 Apr 2016, 13:27
Official
Hello Lottering's,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Best regards,