Older Generation more helpful than the youth

After having been without email service since Sunday31st January 2016, and after sending an sms to the complaints number, and after phoning 10210 every day, oh and having the line disconnected by a Gloria, who was unable to assist (beyond her learning, obviously) a Sibongile who could not assist, a Inkosikhaya who tried to chat me up and did not know what he was doing - I was eventually assisted today by Naomi Lelake, who informed me that she is 60 years of age and sorted the problem with no fuss or bother.<br> Why do the other useless individuals have jobs - Telkom need more like Naomi - worked with me on the <br> problem systematically, which is the reason for me sending My Compliments to this wonderful elder woman. <br> Thank you Naomi.<br> Telkom, find more employees as efficient as Naomi and your clients may be happier in the long run.