fF
forssmans F

1 reviews | Active since Jun 2016

18 Aug 2016, 10:32

Oi Vey Telkom, Telkom Telkom - I give up!

<p>Day three without Wi-Fi. Reported 6 times, received TWO sms's to say the the problem has been solved - in their dreams yes, and STILL we are without WiFi/ADSL. Now; if it was that we just wanted to play around on the internet, or Facebook, that would have been a different story. But I am actually running a catering business providing homecooked meals for students in Stellenbosch, and guess what - no connectivity! Can't send invoices, can't communicate on my FB page with them, can't advertise... And if I have to hear ONCE more, "...Ma'am, a technician will tend to your problem..." I am going to cry in my soup forever and a day!!! And might I add - sommer at a call out cost of R200+ !!! As if this is my fault that their network, lines whatchalmecallit is not working!!! I am not trying to be funny, I am just so tired and basically punch-drunk of the poor service from Telkom, that I basically have no more fight left. Is there ANYONE out there that can actually do something about this?? One day my WiFi was working fine, and the next day it is OFF - and no matter the times of rebooting, phone calls, feeble excuses, I am PAYING for this sercvice DEARLY so I expect a refund for the off-time of my WI-FI - which seems only fair. Please help.</p>

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