Oh no not Telkom again

I recently purchased a company and am trying to get the Telkom line into my name. I have visited two different branches - one telling me the other would help, the other telling me that I must click the 'call me back' link. Then I've phoned the call centre three times - so far the whole process is a joke and it seems there is no one within Telkom that is actually capable of migrating line ownership from one business to another. As an aside I have managed to move nearly 100 accounts across in this process and only Telkom seems incapable of doing what really is a relatively easy process I should think.

A few years back I vowed never to work with Telkom again ... and now I remember why.