Officially the worst in SA

<p>It is official, Telkom is the worst company in South Africa. A bunch of incapable idiots!!! Yet I'm paying for a service. I moved to a new residence and app**** for a new line. After spending about two hours on the line with them being transferred from one department to the next they finally commit. After they made an appointment for me to clear my schedule as they will come out for the installation they just don't pitch! I took a day of work for this... They finally pitch a few days later just to tell me there is faults with the underground cables. The guy leaves and we just don't hear from Telkom. Another week passes without internet. My problem is that signal is so bad that I can't work on 3G and I then receive another bill for services which I don't have. I finally go to the technical department locally, found a guy Peter, the only person trying to assist (Well done Peter). Peter sends a mail to Mr Schoeman Bopane which is the supervisor of the underground cabling. Peter lets me know that they should fix it on Friday (today) and I get a text from Telkom stating that they will be here today. This morning a guy called Alex phones and tells me they can't come as the cables hasn't been fixed yet. I freak out and ask for the supervisor's number, as again I had to take off work to be here. I phone the supervisor Mr Schoeman Bopane which freaks out in return and says he is going to make a lot of trouble for poor old Peter, yes the only guy saving Telkom's butt, that Peter, for giving out his number. How is it possible that this Mr Bopane gets to talk to a client like he has. He has no right to take it out on me or Peter as his department is clearly not doing their job. Please Telkom give his job to Peter and you may see a change. Telkom used to be a respectable company what the hell happened? It's time for the next bill should I just not pay? Or perhaps I should charge them for the 3 days I had to take off work?</p>