1 reviews | Active since Apr 2013
officially 25 days with no internet access
in m life I have never had this type of bad service from any company \well done Telkom\"<br> I have now been sitting 25 days without internet service I have spoken to the call centre probably 20 times each time getting a different response from the person spoken to. They have checked the lines and they themselves have admitted there is no internet service on the line and would sort the problem out. Well not sure which month or year they are referring to. I have emailed them for the last 10 days to which I get the same stupid reply saying you need to log on to the site and do certain checks. With no internet makes it pretty hard to do. Today I receive the account we will have to see who will be paying this account seeing that I had no use of the facility for virtually the whole month and probably it will take them the rest of the month to sort out. The staff at the call centres are also not much help either they do not know what is going on or they have no interest in the client or the companies needs. I would never recommend dealing with this company to anybody not even my worst enemy. "
Apologies for the frustration and inconvenience caused. Please e-mail us the associated adsl number as the account number provided is incorrect. Please e-mail us *** and make reference to SM221213.
We await your responses with great urgency.
Regards
Hilary
Telkom Social Media Team
Apologies for the frustration and inconvenience caused. Please e-mail us the associated adsl number as the account number provided is incorrect. Please e-mail us *** and make reference to SM221213.
We await your responses with great urgency.
Regards
Hilary
Telkom Social Media Team
