Office ADSL Line Down for a Month

Our internet ADSL line was reported faulty on the 4th of January. We’ve escalated the matter twice, phoned regularly for 4 weeks and still the only response we receive is that technician will come out as soon as possible.

This is an extremely frustrating situation as our entire office has not been able to connect to the internet for a month with no solution from Telkom.

We have received multiple reference numbers and escalation reference numbers with no results.

We cannot go on like this! Please help!