Numerous cancelled applications

<p>Telkom has been messing me around for 3 weeks now! And its always the same excuse</p> <p><br />This is the third week running that I am struggling to get my application through.</p> <p><br />Every week I have been told that "somehow" my application has been cancelled and no one can tell me why and each time they say "we have to email the back office and they will call you", not once did i get a call. The only time they called me was when they called my colleague to see if he is enjoying his item, that he told them i might be interested in the deal because they wouldnt contact me when i complained!</p> <p><br />On Monday 20 February 2017 (about 10 days after my initial application), I received a call from Mandy that ensured me everything was resolved. This after speaking to different consultants on different days each with a different story. And as we were speaking she mentioned that the "back office" is busy processing my application and that I will get a notification that same day and will have the product within 3-5 days. Still nothing</p> <p><br />As I mentioned this is the third week that I am struggling with the application. not once did I receive correspondence with regards to the application, yet the R149.00 has been deducted from my account. When i called them regarding this deduction, they told me they have no proof of the deduction and i must send proof of payment and bank statements proving it. I then did all the neccesary and that was the last i heard from that consultant</p> <p> </p> <p>I called today again, 27 February 2017, with regards to my application status, to my disgust the application was cancelled AGAIN! and once again no one can tell me why it was cancelled!!!!</p> <p> </p> <p> </p> <p> </p>