1 reviews | Active since Feb 2011
Numbers blockers because telkom didn't debit.
<p>Today my numbers were blocked, I called telkom mobile to find out why. I spoke to Siqobile, who kept on repeating that i must deposit the money at the bank (she was not rude). I had to drag the reason why my numbers are blocked out of her. When I asked when are my contracts are expiring, I was made to hold for than 15 minutes( I have called the call center before this was new). I asked to speak to a supervisor, was told he/she was unavailable and I should leave my number. This was at 2pm, over two hours later and no call, my two numbers still blocked and response time is 72 hours. I changed my account details with Telkom, its not my fault they didn't debit. Why am I being punished.</p>
Still waiting, for Telkom to debit their money so I can have a phone and Internet. This is just horrible service.
Still waiting, for Telkom to debit their money so I can have a phone and Internet. This is just horrible service.
Hi Launa
I made a payment, last week on Tuesday the 13th, called the call centre and was told my numbers would be active as soon as the money reflected. It's a week later and my numbers are still off. Not mention that no one from Telkom has bothered to call me and tell me what went wrong and we can fix it, I am the calling and going to the branch. Your response on this platform, is the ONLY feedback I received in the two weeks of my complain.
Hi Launa
I made a payment, last week on Tuesday the 13th, called the call centre and was told my numbers would be active as soon as the money reflected. It's a week later and my numbers are still off. Not mention that no one from Telkom has bothered to call me and tell me what went wrong and we can fix it, I am the calling and going to the branch. Your response on this platform, is the ONLY feedback I received in the two weeks of my complain.