PvdP
Polly van der Poll
1 reviews | Active since Mar 2015
19 Oct 2015, 10:44
Number to be restored or fixed
Hi Telkom name/aim should be be unprofessional, bad service, lack of commitment, lack of empathy. <br> I am now waiting for more than a week to get my number restored without any success, if i call them they just say there is nothing we can do and the problem was escalated. I do not know what they mean by escalated if escalated then it means mos priority and don't understand that so lekker.<br> No priority here.<br> <br> I really wish other companies will com in and take over this bad entity.<br> Shame on you Telkom.
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Replies (1)Telkom's replyOfficial
19 Oct 2015, 11:47Hello Polly1970,
Thank you for taking our call.
As per our telephonic conversation:
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM158384.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
As per our telephonic conversation:
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM158384.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply19 Oct 2015, 11:47
Official
Hello Polly1970,
Thank you for taking our call.
As per our telephonic conversation:
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM158384.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
As per our telephonic conversation:
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM158384.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
