NUMBER SWAP

I went to the Telkom mobile at Alberton Shopping mall on the 29 June 20115 to get a contract to my number which is ported to telkom already, A lady by the name Boitumelo was assisting me 2 weeks later after frustations and emailing and calling her my number was not swaped to the contract package, then the 21C who was in charge because the manager Evah was on leave took my file to try and assist me, on the 20th July 2015 at work they were trying to call me as i am on standby my number 076 which i ported to telkom and the number swap should happend too was deactived till today. i am not recieving calls, sms any form of communication and thats the number i was i basically not contactable. I spoke to Evah the manager requesting numbers for the Area manager who is Philip, he promised that Tuesday(22 July 2015) end of business my phone will be working, yesterdaty i called him the whole day, he was in meetings. today the 23 July 2015 since morning i called him and he is not taking my calls. ANYONE who can assist me this is an impact to my llife and work. I am beyond levels of frustations i would not recommed TELKOM to any one. Sooo ****ed right now