PD
Petronel D

1 reviews | Active since Mar 2017

27 Mar 2017, 08:23

Number still not active after 10 days - no assistance from Telkom

<p>Sadly this is my last option. on 17 March i moved my cell phone contract over to telkom. They ported my number but they lady ported the number to the wrong simcard. Since 17 March i have been on the line with telkom for 159.97 min (from my MTN number costing me all my minutes) and each time i get the same empty promise. it is now fixed, 24 hours and it will be active, i will follow up with you tomorrow. No one phones and still the number does not work. It is month end, i cannot use my bank, our business is not reachable and telkom does not care. I asked to be escalated to the manager, she promised me that all will be sorted, but sadly still my number does not work. Sunday i spoke to telkom again and the lady then promised that by Sunday night between 8 and 9 it will be sorted, still not. I really need some assistance as i have been more than nice and have taken their empty promises and trusted something will be done. Please urgently help me</p>

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Replies (1)
PD
Petronel D's update27 Mar 2017, 11:15
Reviewer Update

Thank you, i was just in a meeting. I would like to confirm that my number become active 10 min ago.

I appreciate the assistance.

Thank you