Number Porting

Im so disappointed with the service im getting from Telkom Mobile. its just *******. I ported my number from cell c to Telkom mobile on the 27.06.2015. I was told that I should wait for my cell c sim card to lose network then ill know that the port has gone through and then I can start using my new Telkom sim card. I did that yesterday and the Telkom mobile sim card was givin an error message on the phone \no Service"I then called customer care and was told that the porting process is not done yet cause the sim card that I was given at the Telkom walk in centre was incorrect. I'm told I should go back to the walk in centre. this is very inconvenient for me cause the centre is very far from me I have to spend R150 for fuel just to get there"