DJ
Dee J
1 reviews | Active since Jun 2011
08 Sept 2015, 15:02
Number porting
I initiated a new 'mix deal' contract & requested that my cellphone number be ported to Telkom's network. I was advised that this is in process however to date it has not been done. <br> <br> I have sent an email to both the sales consultant & his manager however they have not provided any feedback. <br> <br> In my experience with other network operators, this process is relatively quick.
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Telkom's replyOfficial
08 Sept 2015, 16:38Hello averse,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143712.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143712.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply08 Sept 2015, 16:38
Official
Hello averse,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143712.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143712.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,