Number port still not done after 1 week

On the 25th of January 2015 I signed a contract with Telkom Mobile store based at the Clear water mall. After the approval of the contract, I requested that my cell number be ported to Telkom mobile from MTN.<br> The lady who handled my contract informed me that the number port will be completed by Tuesday, 27th January, this was not the case as I called the store on Wednesday. The lady I spoke to informed me that the number port will be done by Friday.<br> This was not the case as I called in Friday and the lady (Mary informed me that the number will be definitely ported by Saturday).<br> Called again on Monday, 2nd February, spoke to Mary, she just passed the call to another lady, who informed me that she will call back and advise, but she did not.<br> Unfortunately , to date (over 1 week) I have not received closure on this matter. As you can imagine, I spent days waiting for this simple task to be completed, and followed up so often that I've actually lost faith in your company. Is it too much to ask for good and proper service delivery? If this is what we should expect from Telkom Mobile then how do you expect to compete with likes of MTN, Vodacom, and Cell C.