Number ownership

Dear Telkom,

I hope you are well.

I am writing to request urgent assistance regarding a mobile number ***) that I have personally used since 2015 and rely on for work purposes.

In 2020, I asked a friend to apply for a contract phone on my behalf, and I have been responsible for paying the monthly instalments. However, the contract was registered under his name and included a router deal, which he has not paid for. As a result, I am now experiencing difficulties in securing ownership of the number, despite being its primary user for many years.

Unfortunately, he is unwilling to cooperate or provide a solution to resolve this matter. His details are as follows:

Email: *** Contact Number: *** Number in question:***

My concern is that I cannot afford to lose or change this number, as it is essential for my work and daily communication.

I kindly request that you advise on the process to transfer ownership of this number into my name or provide any possible resolution to this issue. I am willing to provide any supporting documentation required to prove consistent usage and payment.

Your urgent assistance in resolving this matter would be greatly appreciated. I have gone to Telkom numerous times, and I can't get this resolved. As I speak, I am still using the same number. If Telkom did proper research, they will see that I am the owner of the number with ID number ***, Johnson Kekana.