1 reviews | Active since Mar 2010
Number not Porting
Again we are going down this track trying to port a number which for some reason is proving merely an impossible task! <br> <br> I have ported countless numbers and NEVER has it taken this long to port a single number, and not once but twice it's taking more than a week, it's meant to take a day. I understand number porting does not happen on a weekend, but at least by Monday evening the port should have happened. <br> <br> This is getting ridiculous, and extremely frustrating as we now need to pay for a telkom mobile contract (which we cannot use) and keep needing to top up my dad's MTN pay as you go sim because his number that is meant to be on my telkom sim is not porting across.. <br> <br> Please get back to me why this number is not porting and what the issue is and please sort this issue out, seriously if you guys cannot get this right and this number ported by tuesday we want to cancel both these contracts, because we are not prepared to pay double any longer, you have costed us enough TIME, Effort and money. This is CRAZY to say the least, and to have to go into that store and stand in those damn queues!
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM188645
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM188645
Regards
Luleka
Telkom Social Media Team
Best regards,
