Number not ported in.

I took out 3 cellphone contracts on 23 Dec 2015. 2 numbers were supposed to be ported in from Vodacom. Only one was ported in. I've been to the store at the Mall@Reds countless times and made calls to customer services and no one can assist me with this problem. Every time they say it will take another 72 hours. This is unacceptable. It has been 3 weeks now. I will NOT recommend Telkom to any of my family members or friends.