Number not ported after one month

My wife and I have recently taken a contract with Telkom, where we have asked them to port our current numbers to the new contracts. Upon activation of our handsets, the consultant told us that our current sim will go off within 2 days and the new sim will be activated with our current numbers.<br> Its been a month already and this has not happened yet.<br> We are totally upset as we don't have the time to wait in the queues in Gateway and we also finish work too late when the stores are already closed. (weekends we aren't available)<br> We need this sorted out asap as we are not able to use our contract data without our numbers being ported.<br> This is costing us a lot of money.<br> <br> Please sort out asap