NM
Nomsa M
1 reviews | Active since Mar 2012
11 Jun 2018, 06:26
Number changed
I ported my number from Vodacom to Telkom late last year, I don't remember the date. On the 06th March 2018 I did sim swap as I lost my phone. Yesterday I couldn't do cellphone banking with both my banks. I learned last night that my number has changed from ********** 740 to ********** 486. I have app**** for work, I have a business that I run. I can't afford to loose the number. Call center didn't help. They say my number was ported to MTN... By who? Because I didn't?
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Telkom's replyOfficial
22 Jun 2018, 10:51Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply22 Jun 2018, 10:51
Official
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,