Number Change to Telkom taking over 2 Months

I had a good impression of Telkom but I’m so tired of calling their customer care it’s unreal ... having such a hard time just porting and doing a number change to Telkom. Since October I am trying to port my number to them and I’m just going in circles. Every consultant tells me a different story. I called in October to port they said send an sms to the port me number I did so after 2 weeks I get a call to say they can’t port me over I must wait until the 14th November because I ported over to cellc within the last month and I have to be on cellc for 2 months before I can port again. After the 14th November I sms again after another week nothing happens I call in they say that I need to buy another prepaid sim as I can’t use my contract sim to port in or change my number... I buy the sim send the sms again another week goes nothing happens ... I call again they said no I’m not supposed to send the sms because it’s a contract I must go to the store ... I went to the store 3 weeks ago I was told in 24 hours my number will be ported in and changed to my contract number .... I called a day after I visited the store they said the port and number change is in its final stage I must wait 48 hours and if nothing happens I should call again ... after 2 days I call again ... after 2 days I called again the port and number change is apparently stuck and it may be due to some info missing or changed when I ported from Vodacom to cellc ... the guy said he will escalate and they will contact me I asked for a reference number he said no reference number .. 2 days later still no one calls me I call in again and another lady tells me that my port and number change was cancelled by the guy at the store I ask why she says she is not sure and she is going to escalate they will call me... a week later I call again because no one is getting back to me and I speak to another lady who says the port and number change is still pending on final stage comment made on the system that my instore visit done 3 weeks ago was cancelled on the 21st for some reason about a duplicate order .... and she is going to send a email to the guy in store to find out why he cancelled my number change order ... I call again yesterday because still no one is getting back to me and the rude lady keeps telling me the port is stuck when I say yes I’ve been told that before and that I want to know who needs to do what because I’ve done everything ever consultant has told me she says I MUST GO BACK TO THE STORE AND DO IT AGAIN... my time is really being wasted I must walk around with 2 phones I don’t have a Telkom store near me I went out of my way to go to the store 3 weeks ago now I’m told I must go again ! This is not efficient and in no way helping me when I had a good impression about Telkom but I’ve been sitting more on the phone with the customer care since I took out the contract in OCTOBER and I’m just tired now... I am not going back to the store..