LVdB
Liudmyla Van den Berg
1 reviews | Active since Oct 2014
09 Jan 2016, 22:17
Number canceled
Hi, I haven't used my 8ta SIM card for some time. When I was not able to get data I called to Telkom. I was informed that number was cancelled, I need to get new SIM card and new number. But I will not get back money I had on old sim and R150 airtime I bought now via cellphone banking. Please explain why I can't get my money back?
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Telkom's replyOfficial
10 Jan 2016, 03:01Hello Milla79,
Thank you for making contact with us.
Please be assured that we have sent your query to our Mobile Team for further assistance, they will be in contact with you.
Your reference number SM185442
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to our Mobile Team for further assistance, they will be in contact with you.
Your reference number SM185442
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply10 Jan 2016, 03:01
Official
Hello Milla79,
Thank you for making contact with us.
Please be assured that we have sent your query to our Mobile Team for further assistance, they will be in contact with you.
Your reference number SM185442
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to our Mobile Team for further assistance, they will be in contact with you.
Your reference number SM185442
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,