NUMBER BARRED

On the 10/07/15 I paid R605.00 to the wrong cell phone instead of paying for ***, then on the 20/07/15 I called 8ta call centre and I spoke to Thokozile Khathi who requested proof of payment which I did, then on the 22/07/15 she told me that her boss Sandile Ndaba has escalated my query to 8ta Collections Benoni on the 22/07/15, I have five accounts with 8ta and 4 of them are debited from my bank accounts every month end, but this one I have been complaining that they must put a debit order also. As from 22/07/15 no one has ever come back to me and I am using that number to open the gate where I am staying. If my problem is not resolved within 48 hours then I have no choice but to go to the bank and reverse the money back to my account.